Encrypted in transit and at rest
Every byte is encrypted on the way to our servers (TLS 1.2+) and stays encrypted in storage. There is no plaintext copy of your files anywhere on disk.
When you back up a decade of work to a service, the service has to earn it. Here's exactly how Vault keeps your archive safe — and honest about what we can't see.
“Even wecan’t look at your files.”
Not the founders, not the engineers, not the support team. Your files are stored on encrypted enterprise storage and the only person who can pull them is you and the people you've explicitly invited.
No buzzwords. Here's what actually happens to a file the moment it leaves your machine.
Every byte is encrypted on the way to our servers (TLS 1.2+) and stays encrypted in storage. There is no plaintext copy of your files anywhere on disk.
Files live on Backblaze B2, the same infrastructure used by Fortune 500 backup and media companies. Hardened, audited, replicated.
A rolling background job reads every file from cold storage and checks it against the hash we stored on upload. If a single bit changes, we'll know — and tell you.
Neither our founders nor our support team can open your files. The system is built so we don't have the access — even when you write to support, we see metadata, never your archive.
Objects are stored across multiple physical disks in multiple racks, with high-durability replication. A single hardware failure can't take your archive down.
Every sign-in, upload, download, share, and permission change is timestamped and tied to a person. You can audit your own archive any time.
Sign in requires your password plus a code emailed at the moment of sign-in. You can mark trusted devices to skip the code for 30 days.
Download any project, any client, or your entire vault as a streaming zip. Your work, your files, your format — no lock-in, no proprietary container.
Storing your archive with us means trusting that we'll still be here next year. We take that seriously — and we plan for the moment we might not be.
You can pull every byte you've stored down to your own drives at any time. Vault is a layer on top of your files, not a cage around them.
Vault is a great primary archive, but we encourage every studio to keep at least one independent copy of irreplaceable work. We are not a substitute for your own disaster planning.
Vault is built by Total Weddings, a wedding-industry services and software company based in Raleigh, NC. We've been doing this for years and we're not going anywhere.
If you cancel — or if we ever shut down — you have a 30-day grace period to download everything before files are removed from active storage.
If you discover a security issue with Vault — accidentally or otherwise — please report it to vault-support@totalwed.com. We treat every report as urgent and reply within one business day.
10 GB free to test. $12 per TB per month after. Your work, kept and yours.