Help/Getting started/Set up your account

Set up your Vault in 10 minutes.

From sign-up to first upload — everything you need to start using Total Vault.

10 min readUpdated 2 June 2026

01Create your account.

Head to app.totalvault.ai/signup and sign up with your work email or Google.

Every Total Vault account starts free — 5 GB to try every core feature. You won’t be asked for a card.

02Set your password.

If you signed up with email, pick a password and you’re straight into your Vault. (Google sign-in skips this step.)

Two-factor by default: Each time you sign in, we email a one-time code to go with your password. Mark a device as trusted to skip the code on it for 30 days.

03Create your first project.

In Vault, click New in the sidebar. Give it a name — usually the client, the event, or the project — and an optional date. Projects are how Vault keeps everything organized; you can search and share at the project level.

Some naming ideas:

  • “Emma & Jack, June 2026” — for a wedding
  • “Miller Family, Fall 2024” — for a family session
  • “Harbor Coffee SS26” — for a brand campaign

04Upload your first batch.

Drag a folder (or a memory card) onto the project. Vault uploads each file in chunks, backs every one up, and resumes if your connection drops.

You’ll see a progress badge per file. Once everything turns green, your archive is safe.

Large archive? Total Vault for Mac can back up a whole drive or memory card on its own. Get it from Settings → Desktop app.

05Invite your team.

From Settings → Members, invite your team. Each workspace member is one of two roles:

  • Admin — manage billing, members, and settings
  • Member — full read & write across every project

Need to give someone access to just one project? Share it with them as a Viewer (look and download) or an Editor (also upload and move files) — no seat required.

06Search what you’ve uploaded.

Use the search bar at the top and type plain English: “first kiss at golden hour,” “Miller family fall,” “every detail shot from May 2024.”

Results come back fast. Single-click to select, double-click to open, and download anything you need.

07You’re done.

That’s the whole onboarding. Everything else — sharing, brand customization, deeper team controls — is in Settings whenever you’re ready.

If you get stuck, email support@totalvault.ai. We answer within one business day.