Help/Getting started/Set up your account

Set up your Vault in 10 minutes.

From sign-up to first upload — everything you need to start using Total Vault.

10 min readUpdated 2 June 2026

01Create your account.

Head to app.totalvault.ai/signup and sign up with your work email, Google, or Microsoft.

Every Total Vault account starts free— 5 GB to try every core feature. You won’t be asked for a card.

02Set your password.

If you signed up with email, pick a password and you’re straight into your Vault. (Google and Microsoft sign-ins skip this step.)

Two-factor by default: Each time you sign in, we email a one-time code to go with your password. Mark a device as trusted to skip the code on it for 30 days.

03Create your first project.

In Vault, click New in the sidebar. Give it a name — usually the client, the event, or the project — and an optional date. Projects are how Vault keeps everything organized; you can search and share at the project level.

Some naming ideas:

  • “Abigail & Noah · April 2026” — for a wedding
  • “Reyes Family · Fall 2024” — for a family session
  • “Aerie SS26” — for a brand campaign

04Upload your first batch.

Drag a folder (or a memory card) onto the project. Vault uploads each file in chunks, double-checks every one landed safely, and resumes if your connection drops.

You’ll see a progress badge per file. Once everything turns green, your archive is safe.

Large archive? For anything over 5 TB, ask support@totalvault.ai for the desktop migration helper. Free.

05Invite your team.

From Settings → Members, invite your team. Each workspace member is one of two roles:

  • Admin — manage billing, members, and settings
  • Member — full read & write across every project

Need to give someone access to just one project? Share it with them as a Viewer (look and download), a Contributor (also upload and rename), or a Manager (full control) — no seat required.

06Search what you’ve uploaded.

Click Searchin the sidebar and type plain English: “first kiss at golden hour,” “Reyes family fall,” “every detail shot from May 2024.”

Results come back fast. Single-click to select, double-click to open, and download anything you need.

07You’re done.

That’s the whole onboarding. Everything else — sharing, brand customization, deeper team controls — is in Settings whenever you’re ready.

If you get stuck, email support@totalvault.ai. We answer within one business day.