How storage pricing works
Total Vault gives you 5 GB free, then bills storage by the terabyte — rounded up, with a 1 TB minimum. Here is exactly how partial terabytes are counted.
01Start free, then pay for what you keep
Every account starts with 5 GB free — no card required. That is a real account, not a demo: AI search, branded galleries, guest upload links, and RAW previews all work, capped only at 5 GB of storage.
When you are ready for more, you add a payment method and buy storage by the terabyte. There is no fixed plan size to outgrow and no per-file fee — you simply pay for the storage everything you've uploaded actually uses.
02The two plans
Both plans are usage-based and monthly — no annual contract — and storage costs the same on both: $15 per TB per month. The difference is whether you bring a team and your brand.
- Solo — $15 per TB per month. A single-user vault: everything you need to back up, search, and deliver your own work.
- Pro — $15 per TB per month, plus $25/mo. Everything in Solo, plus 3 people, white-label delivery, advanced roles and permissions, an audit log, and priority support. Each extra person is $10 per extra person per month. Guests and clients are always free.
You can switch between Solo and Pro at any time. See the full breakdown and a calculator on the pricing page.
03How partial terabytes are billed
This is the question people ask most, so here is the exact rule: storage is billed in whole terabytes, rounded up, with a 1 TB minimum.
Two consequences fall out of that:
- Any amount up to and including 1 TB bills as 1 TB — so 0.3 TB still bills 1 TB. That is the floor.
- Anything over a whole terabyte rounds up to the next one — so 1.2 TB bills as 2 TB, and 2.1 TB bills as 3 TB.
On Solo that means 0.3 TB and 1 TB both cost $15 per month, while 1.2 TB costs $30. On Pro the storage is the same, plus $25/mo once — so 1.2 TB is $55. Extra people on Pro are $10 each beyond the 3 people included.
Each month bills the most you stored during it, not what's left at the end. Upload 3 TB and clear it out a week later, and that month still bills 3 TB; the next month starts fresh.
04Questions about your bill
Pricing is monthly and you can cancel any time — there is no contract, and your files always stay yours. If you want to walk through the numbers for your own storage, the pricing page has a calculator, or reach us at support@totalvault.ai or through the contact page.
Moving in a large archive from another service? The migration page covers how to get everything uploaded, and the security page explains how your files are kept safe once they land.