Changing your plan

Total Vault has two paid plans, and both bill the same way: by the terabyte you actually store, every month. The plan you pick just decides the per-TB rate and which extras you get.

• Solo — a single-user workspace at $9.95/TB. Everything you need to upload, keep safe, and find your work.
• Pro — $14.95/TB, built for studios and teams. Everything in Solo, plus 3 teammate seats included (then $8.95/mo each), white-label galleries with your logo, advanced roles & permissions, and priority support.

Either way, storage is billed monthly by usage, rounded up to the nearest TB, with a 1 TB minimum once you have a payment method on file. See the full breakdown on pricing.

If you're already on a paid plan, switching takes a few seconds:

• Open Settings and go to the Billing section.
• Next to your current plan, choose Adjust plan.
• In the Plans that grow with you window, pick the plan you want. The one you're on shows Current plan; the other shows Switch to Solo or Switch to Pro.
• Select the switch button. Your workspace moves to the new plan and your per-TB rate updates right away.

New workspaces get 5 GB free to try every feature. When you're ready to keep more, the button next to your plan reads Upgrade plan.

• Open Settings → Billing and choose Upgrade plan.
• Pick Solo or Pro with Choose Solo / Choose Pro.
• Add a card in the payment window to activate your storage. From then on you're billed monthly by the TB you use.

• Moving to Solo makes the workspace single-user — Solo has no teammate seats. If you have teammates, stay on or switch to Pro.
• You can set a usage cap in TB from the same Billing section, so your bill never climbs past a number you choose.
• You can cancel anytime from Billing; your plan runs until the close of the current cycle, then ends.

Questions about which plan fits, or a billing change that won't go through? We're happy to help at support@totalvault.ai or through the contact page.